ISO 18788:2015 provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining and improving the management of security operations.

It provides the principles and requirements for a security operations management system (SOMS). ISO 18788:2015 provides a business and risk management framework for organizations conducting or contracting security operations and related activities and functions while demonstrating:

a) conduct of professional security operations to meet the requirements of clients and other stakeholders;

b) accountability to law and respect for human rights;

c) consistency with voluntary commitments to which it subscribes.

ISO 18788:2015 is applicable to any organization that needs to:

a) establish, implement, maintain and improve an SOMS;

b) assess its conformity with its stated security operations management policy;

c) demonstrate its ability to consistently provide services that meet client needs and are in conformance with applicable laws and human rights requirements.

The significance of ISO 18788:

• • Enables organisations to identify relevant legal and regulatory standards.
  • Supports business operations and the supply chain.

Suitability:

• • Applicable to any organisation conducting or contracting security services.

Benefits of ISO 18788 certification:

• • Establishes, implements, maintains, and enhances a Security Operations Management System.
  • Ensures effective management controls are in place.

Commitment to quality:

• • Demonstrates dedication to providing high-quality services that meet customer needs.
  • Protects the reputation of both the customer and the organisation.
  • Ensures compliance with applicable laws and human rights standards.

Training and credentials:

• • Participation in PECB training courses leads to acquiring ISO 18788 credentials.
  • Develops expertise to support the implementation and management of a Private Security Operations Management System (SOMS).
  • Equips individuals with skills to effectively manage a Security Operations team.